It's free and simple to change your booking date or details with us, and until 30th June, deposits are 100% refundable if you cancel 45 days or more before your event. We also hold all funds securely until after your event before passing them to suppliers.
We're all about making your event planning easier, which is why we offer Feast It Pay - our simple payment plan. If you'd rather not settle your entire balance upfront, you can confirm your supplier with a deposit from just 10% of the full balance and split the rest into smaller monthly payments for no extra cost.
Once it's up and running we'll automatically take the payments on the 1st of every month.
For your peace of mind, our secure payment system holds all your money safely in a dedicated account until after your event has gone perfectly - only then does your supplier receive payment. Feast It acts as an independent third party, which means you'll never have to be unsure about paying someone you don't know or worrying that you won't receive the service you've paid for.
Although extremely rare, supplier cancellations can occur due to unforeseen circumstances like extreme weather conditions or equipment malfunction. Suppliers may also go out of business due to COVID-19 restrictions.
When you make a booking, you have the option to take out Protect Plus. This optional upgrade guarantees you a replacement if your supplier is unable to fulfil your event for any reason.
Our team know our suppliers inside out, so no one is better placed to find the perfect replacement for your event. We'll even cover the difference in cost (if there is one) up to 10% of the original booking value.
We accept all major cards, including Visa, Mastercard and American Express.
No - whether you pay in full or split your payments, the cost is the same. The payment plan is no interest, no extra cost, just total convenience.
Unfortunately not - all payments are taken on the 1st of each month.
Absolutely - if you'd prefer to you can pay the whole balance upfront. As with payment plans, the funds will be held in an independent dedicated account until after your event.
Our team are experts in which suppliers to contact in the unlikely case of a supplier cancellation and so far we've never been unable to find a replacement that everyone's happy with. If for some reason you weren't satisfied with the replacement on offer and decide not to go with them, you have the choice to opt for a full refund plus £75 on top.
Absolutely. Our suppliers are taking bookings for later this year and 2021. Many people are choosing to postpone their 2020 events to 2021 so next year is already filling up for many suppliers! As soon as the government gives the green light for it to be safe to do so, our suppliers will be back to doing what they do best.
One of the benefits of booking your supplier through Feast It is that your money is completely secure. It is held in a third-party account and only ever released to the supplier after your event. This means you can book with confidence knowing that if your supplier cannot make it to your event, your money is still safely held with us and we can easily sort out finding a great replacement.
This depends on when the booking was made and the circumstances of your cancellation. The best thing to do if it looks like you'll have to cancel your event is to get in touch and our team will explain your options and do everything they can to help.